All orders are shipped via USPS. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Once your order is shipped, you will receive a tracking number to the email that was provided with your order. Please allow 3-5 business days for order processing from the date of purchase. Orders are only shipped Monday – Friday, 9:00am to 5:00pm EST, excluding Holidays. If for any reason an item is lost due to USPS, it is not the responsibility of Amor By Kelisha Lopez LLC to replace it.
All sales are final; we do not issue refunds on any items, unless we are at fault. We will however allow customers to exchange once the item is returned in its original condition, with tags for another item of equal or lesser value. If there are any issues with your item, please contact us at firstname.lastname@example.org within 24 hours of receiving your item.